De-escalation Skills for Small Businesses - Workshop
September 29 • 9:00 AM - 10:00 AM
781 7th Street E
St. Paul, MN 55106
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Time: 9:00 AM - 10:00 AM
Our conversation will be hosted by Carl Johnson, pastor of Faith City Church and business owner at Storehouse Grocers.
Our community is stressed. What can we do to help de-escalate situations with community members, staff, and our customers? Come to this workshop to hear about approaches, see them modeled, and practice together. We’ll have time for your questions and discussion with other owners too. We understand it takes practice and time to build the know-how and communication skills to do this well so this will be a practical workshop. This is a priority workshop for owners, managers, and front staff. We have 20 spots for participants. Let us know if you’re interested - RSVP now.
ESABA and PABA are co-hosting this event.